Communication
Communication is the art of transmitting information, ideas, and attitudes from one person to another. Communication is the process of meaningful interaction among human beings.
There are eight contributing factors to consider when assessing your face to face communication skills which are given below:-
- Words - How you use words to express yourself.
- Voice- How you use your voice when speaking to people.
- Body Language- How you use non-verbal means of communication.
- Questioning- How you use different types of questions to gain a full understanding of other’s situations and needs.
- Listening- How you actively listen to people to ensure you fully understand them.
- Consulting - How you work with people to solve their problems and meet their needs
- Persuading- How you sell your ideas to others.
- Culture- How you vary your behavior to fit in with different cultural norms